Great conversations lie at the heart of great collaboration. How leaders talk to people, what they say, what they don’t say, and how they say it, really matters.
But too often this critical area is neglected, and meetings become dull, rote or worse -- time wasters. The good news is that conversations are based on a distinct set of skills and attitudes that can be learned. Even small improvements can make a big difference.
This master class will explore how changing your conversations at work can improve individual productivity, team collaboration, and overall organizational performance. If comfortable, come prepared to get help with a specific dilemma you are facing with your team, so the group and instructor can offer recommendations.
The goal of this class is to have participants leave with 2-3 small “tricks” that will make a big difference. Some of the key principles are outlined here.
This 2.5-4 hour session provides:
A framework for assessing conversations within your organization, as well as the opportunity to share and compare your experiences with peers – what works, what doesn’t
Time to learn and practice critical conversational skills
Ideas and insights for implementing small and immediate improvements
Who should attend: Team leaders from any size organization.
2025 Addendum: