In honor of Taylor Swift, first in my 2024 compilation series is a thirteen-part backstage tour of my lifetime quest to become a better listener. This is NOT a quick read. Rather, it’s a deep dive (hence 102, not 101) into definitions, technique and challenges. Read on for at least seven good quotes, a few different ways to frame the task, plus varied approaches, four styles, smart tips for leaders, and lastly a super-detailed and geeky listening self-assessment.