This is the ultimate nerd book. In his TED talk on these themes, Gawande includes a great cowboy analogy and the idea of building tools for experts while arguing that making systems work is the job of our generation.
This is the ultimate nerd book. In his TED talk on these themes, Gawande includes a great cowboy analogy and the idea of building tools for experts while arguing that making systems work is the job of our generation.