#HOWTO Crisis Leadership in Four Steps

Always brilliant #AmyEdmondson summarizes crisis leadership in four steps (in just over 4 minutes):

1. Be transparent;

2. Act with urgency;

3. Follow your values; and

4. Share the power.

My favorite line: "We follow this new kind of leader through upheaval, because we have confidence not in their map but in their compass."

https://www.ted.com/talks/amy_c_edmondson_how_to_lead_in_a_crisis