learning

Active Listening 102: 13 Ways to Improve Communication

Active Listening 102: 13 Ways to Improve Communication

In honor of Taylor Swift, first in my 2024 compilation series is a thirteen-part backstage tour of my lifetime quest to become a better listener. This is NOT a quick read. Rather, it’s a deep dive (hence 102, not 101) into definitions, technique and challenges. Read on for at least seven good quotes, a few different ways to frame the task, plus varied approaches, four styles, smart tips for leaders, and lastly a super-detailed and geeky listening self-assessment.

How to interact meaningfully with discomfort: A (video) Tale of Whale Eyes by James Robinson

How to interact meaningfully with discomfort: A (video) Tale of Whale Eyes by James Robinson

Go watch James Robinson’s exquisite video: How Life Looks Through My ‘Whale Eyes’. Read on for my 24(!) favorite lines in which Robinson takes a complex, uncomfortable and challenging situation (how being made to feel different feels lousy), and made it simple, accessible and relatable.

Grief Rejection Resilience: A Mash-Up

Grief Rejection Resilience: A Mash-Up

Fifth in my 2021 summer compilation series is a three-way mash-up of grief, rejection and resilience. Read on for four inspiring images, two poems, three quotes plus links to one essay and one memorable rejection video. (And of course can’t type anything on this topic without including a link to my all-time fave poem: “What to do in the Darkness.”)